Privacy Policy

Privacy Policy

Purpose of the policy

Autopipework is a retail and e-commerce business. As a result, we often need to obtain personal information from our customers. We acknowledge the need to maintain the confidentiality of private and exclusive news.

It is vital that Autopipework has to explains what data we collect about you and the usage of these data. This policy also notifies you of your right to data privacy and how you can exercise those rights.  


Data that collect from you

Autopipework may automatically collect, use and share different kinds of personal information:

  • data when you provide for registering for the website and processing an order, for example, customers' full name, email address, home address, or telephone numbers.

  • Technical information, for example,  the Internet protocol ( IP ) address, referral Uniform Resource Locators ( URL ), traffic to and from our sites, your login information, browser type and activities, time zone setting and operating system and platform.

  • information about your visit, such as Device ID, user interaction data ( your interaction with our service, your marketing promotion preferences ), duration of page.

  • Additional information is required by applicable national laws to authenticate or identify you or verify the collected data.

Usage of data that collect from you

Autopipework may use the above data to:

  • design personalised products, and services

  • ensure continuous provision of excellent services including product sales, repair, and inspection, after-sale services.

  • share with our subcontractors, for example, payment providers and credit rating services, to determine fraud, credit, and security risks.

  • provide you with marketing promotions in line with any preferences that you have indicated.


Securing your data

Autopipework is the sole possessor of the collected personal information. We will never sell, trade, and share with a third party.

To avoid the loss, misuse or modification of your personal information, Autopipework take appropriate technological and operational precaution. 

All your data collected is only stored for the necessary period
, and you have reserved the right to access the data gathered, exchanged, and used.

Suppose any personally identifying information is collected or transmitted to a third party. In that case, this information may not be guarded by Autopipework and no longer fall under the security protection of Autopipework.

Information related to the online purchase in our store will be protected by encryption technology.


Definition of Cookie

A cookie is a small text file that is placed on your web browser or servers, with information about your navigation on that website.

Purpose of cookie

The purpose of Cookie is to improve your web experience and help to create tailored data according to your preference.

A cookie allows the website to analyze your traffic data, usage statistics, and purchase behaviors with your consent. In addition, it may set parameters for Google to provide engaging and relevant items and advertising to customers.

Like your IP address, this information allows us to enhance our site to match your preference and provide a better online shopping experience to you.


You have the right to opt-out of the use of our cookies if you do not wish to allow us to use your data. Please make the necessary adjustment in your browser's settings. However, our site may be less tailored to your needs and preferences.

If you wish to access or exercise your right toward your personal information, please submit your request by writing to Autopipework's customer service department through @com .

Your rights 

The following is the right that you have:

  • the right to check what information that we held

  • the right to access your information that we held

  • the right to request us to change the incorrect data 

  • the right to ensure our policies and practices related to personal information 

  • the right to unsubscribe from receiving our email about marketing promotion 

  • the right to opt-out from free newsletters which offer to inform you about our latest product and promotion 


Updating this policy

Autopipework reserves the right to alter, add or delete this policy at any time. If we make a substantial adjustment to this policy, we will provide you with online notification at least one month before and obtain your express consent as required by law.

Your consent to the latest version of this policy is obtained at any time you use our site. We propose that you should check this page occasionally to see if there is any change.

Autopipework reserves all rights in an event of conflict.